FAQ - Frequently Asked Questions

Welcome to Sparsh\'s FAQ! Here you\'ll find answers to our most asked questions. Still have something we should know? Send us an email, we\'re happy to help!

Q1: How can I change my shipping address?

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Q2: How do I activate my account?

A2: The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider’s mailing software may be blocking it. You can try checking your junk / spam folder or contact us at magento@sparsh-technologies.com

Q3: How do I cancel my orders before I make a payment?

A3: After logging into your account, go to your Shopping Cart. Here, you will be able to make a payment or cancel your order. We will not give refunds if payment is verified.

Q4: How long will it take for my order to arrive after I make payment?

A4: Members who ship their orders within Inida should expect to receive their orders within 2 working days upon payment verification depending on the count of orders received.

If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.

Q5: What are the payment methods available?

A5: At the moment, we only accept Credit/Debit cards and Paypal payments.

Q6: How do I make payments using Paypal? How does it work?

A6: Paypal is the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment advice will be automatically generated to Samplestore.com system for your order.

It\'s fast, easy & secure.